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Smith’s new Undergraduate Fellows
program leverages big-school advantages to create a unique small-school
learning experience.
250
Freshmen Come Together for Orientation
Several Robert H. Smith School of Business
freshmen got to know their classmates even
before the fall semester began Aug. 30. The
approximately 250 first-year students played
games, bonded over meals and helped each other
complete a ropes course and climbing wall as
part of their orientation to the Smith
Undergraduate Fellows Program. [more] |
With 1800 juniors
and seniors and 700 freshmen and sophomores, the Smith School
undergraduate student body is a force to be reckoned with. But
a crowd is not necessarily a community, and in some cases size
can actually be a hindrance. But not for the Smith School. Watch
us leverage our big-school advantages to reinvent the future
of undergraduate education. Welcome to the Undergraduate Fellows
program.
Size Matters
The
Smith Undergraduate Fellows program was birthed at the intersection
of two ideas. The first idea sprang from a benchmarking exercise
conducted by the Smith School at a management retreat in 2004.
Smith School Dean Howard
Frank and his team noted that schools offering the very
best undergraduate education differed from Smith in two significant
ways: they were much smaller, and they were very highly funded.
Fewer students and an abundance of cash allowed for more enrichment
activities and a greater feeling of community among students.
Frank and his team began pondering ways to create a small-school
feeling in Smith’s big-school environment.
The second idea came from University of Maryland
President C.D. Mote, Jr., who in his September 13, 2004
State of the Campus Address issued a promise: that all students
at the University of Maryland would have the opportunity to
participate in a special program during their time here. The
university devised the President’s Promise initiative to encourage
the creation of such special programs.
Together, these two ideas became the recipe for the Smith
Fellows Program: a series of specialized tracks which would
create small communities of scholars within the larger Smith
School community. “Once we realized the potential of these tracks,”
says Frank, “we looked at our size in a completely different
way. It was no longer a matter of how to fix a liability, but
of how to mine the potential.”
Several specialized tracks already exist: the Quality Enhancement
Systems and Teams (QUEST) program,
the Business Honors
program, and College Park Scholars,
the university’s living/learning honors program. All are tremendously
successful—and tremendously competitive. “We always have more
students wanting to be a part of QUEST or the honors program
than we have slots available,” says
Patricia Cleveland,
associate dean of undergraduate programs.
“We have such an incredibly talented student body. We wanted
to make these special opportunities available to every student.”
Starting in fall 2006, the Freshman Fellows program will
give students those opportunities from the very beginning of
their time at the Smith School. The large freshman lecture course
BMGT-110, Introduction to 21st Century Business,
will be divided into eight sections, creating eight cohorts
of 40 to 45 students within the freshman class. Co-curricular
activities will help develop relationships within the cohorts
and a sense of community. Throughout their freshman year, students
will have the opportunity to participate in large group activities
and cohort activities, ranging from field trips and movie nights
to service projects. Freshman Fellows replicates the advantages
of a small-school environment—close-knit relationships and community—with
the advantages of a big-school environment—diversity of options
and plenty of opportunities.
Learn by
Doing

One advantage of the Smith School’s
size is the breadth of specialized tracks we are able
to offer. Some of the tracks under consideration include:
- Sports Management Fellows
- Fellows Leadership
- Fellows Consulting
- Computational Marketing
Fellows
- Real Estate Management
- Biotechnology Management
- Business and the Arts
- Philanthropy and Not-for-Profit
Management
- Certification in Reuters,
Bloomberg, Six-Sigma
In order to make good on the
President’s Promise, the Smith School will eventually
offer 20 or more such tracks—in effect creating a series
of smaller schools within the larger school.
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In their junior and senior years, students will again have
the opportunity to participate in a Fellows track that allows
them to specialize in a specific area of business. This will
help them prepare for the marketplace without sacrificing the
depth of their general education. The Entrepreneurship Fellows
track, to be launched in fall 2006, will offer four courses
on the principles and practices of entrepreneurship, as well
as co-curricular activities with the Smith School’s
Dingman Center for Entrepreneurship.
Entrepreneurship Fellows will participate in projects and workshops,
help organize business plan competitions, and meet both entrepreneurs
and venture capitalists. It’s a learn-by-doing approach that
will give students a jump-start as they head to the business
world.
Smith already offers a
Research Fellows
track, where students work on research projects with faculty
members, and a Smith Technology Fellows
track, where students apply information technology to business
problems. By fall 2008, a wide range of Fellows tracks will
be offered. “Many business schools have honors programs, but
no one is offering anything like the scope and scale of the
Smith Fellows program,” says Cleveland. “We’re able to support
this breadth of programming because our faculty span such a
wide range of excellence. We’re not just strong in one academic
discipline. We’re strong in all of them.”
“No one else is really in a position to do what we’re doing,”
agrees Frank. “No school has better students than ours, and
we have a great faculty. The fact that we are a large school
is no longer a disadvantage. Now it’s a competitive advantage,
because it gives us the means to create and support so many
specialized tracks.”
In fact, the Smith School’s size—large, but not enormous—is
perfectly and rather uniquely suited to offer the Fellows program.
“Small business schools don’t have enough students to offer
a large number of tracks, while huge business schools would
also need commensurately huge financial resources to support
it,” explains Frank.
Co-curricular activities—extras that support what students
are learning in the classroom—are a key component of the Fellows
program. Internships both in the United States and abroad, field
trips to the floor of a Midwestern factory or the New York Stock
Exchange, retreats and conferences to foster leadership skills,
all contribute to a student’s personal growth and development.
The final result is a series of experiences that could only
happen at the Smith School.
The amount of time a student will spend on his or her fellowship,
outside of regular classes, varies from track to track. QUEST
students attend retreats off-campus, take team-based courses
and participate in an intensive senior-year consulting project.
Entrepreneurship Fellows will take four extra courses and participate
in activities at the Dingman Center. Supply Chain Fellows may
take one additional specialized class to ground the program,
but most of their extra time will be spent attending trade shows
and doing an internship on Fridays throughout their junior and
senior years. International Fellows, who will carry a double
major in international business and a foreign language, will
study abroad for at least one semester.
Participating in a Fellows track will represent a significant
commitment of time and energy for students. Cleveland knows
that not every student will be interested in taking on extra
responsibilities outside of the Smith School’s already-demanding
regular course load, but she expects that at least 75 percent
of students will choose to participate in a Fellows track.
Managing
the Cost
Students may have to worry about managing their work when
they’re in a Fellows track, but they won’t have to worry about
managing the cost. Fellows tracks are included in tuition, aside
from a few nominal fees for events. In fact, some students,
like the Research Fellows, receive generous scholarships or
stipends for participating in a Fellows track.
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The Smith School
has sought input from alumni in developing the Fellows
program. Alumni Steering Committee members include
Kevin Fallon ’93, vice president of Bank of America
Securities, Albert Krall ’81, partner with Accenture,
and Larry Giammo ’87, mayor of Rockville, Md.

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The Smith School has committed to running the Fellows program
without additional costs to students, but that doesn’t mean
that the program is cost-free. Additional courses will mean
extra faculty teaching time. Extra activities will mean extra
staff time. And all of that extra time means extra money.
Much of the initial cost of the Fellows program is being
absorbed by the Smith School, with a jump-start from a former
undergraduate. Alumnus Robert
H. Smith ’50 made a major commitment to the University
in 2005. “About $9 million of his gift is being put toward making
the Smith Fellows program a reality,” says Frank. “That $9 million
will flow in to the school over the next eight years.” The university
has also made a significant financial commitment to the program.
And other alumni and corporate partners have already shown their
support as well—for example, Citigroup gave $10,000 to send
emerging student leaders (a future Fellows track) to leadership
conferences.
Alumni will also have opportunities to contribute their time,
talents and experience to the Fellows program. Tracks
will need mentors, guest lecturers, and expert advisors. Alumni
can hire student interns, sponsor student consulting projects,
or host field trips to their places of business.
“There won’t be a better buy for undergraduate education
anywhere,” says Frank. “We have the resources, we have the commitment,
and above all we have all these excellent students. I’m convinced
we can offer the best undergraduate business education on earth.
This is the kind of challenge worth doing.”
| QUEST When someone hires
an alumnus from the Quality
Enhancement Systems and Teams (QUEST) program,
they’re always extremely impressed. It’s not just that
the students are very adept at using quality tools—though
they are—or that they have a great depth of subject
matter knowledge—though they do. No, what really impresses
employers is their engagement, their commitment, and
their ability to work as part of a team.
“Not everything that students need to learn can be
taught in a classroom,” says
Gerald Suarez, executive education senior fellow
and executive director of the QUEST program. “It is
the experiential aspect of QUEST, combined with the
classes, theory and tools we teach, that helps students
appreciate what it takes to be a team player and work
in an environment of collaboration.”
QUEST is an honors program run as a collaborative
effort by the Smith School and the A. James Clark School
of Engineering, and admitting students from those schools
as well as the College of Computer, Mathematical, and
Physical Sciences. Over the course of three years, high-achieving
students progress through four team-based courses led
by interdisciplinary faculty. Each student is an active
member of a learning team, culminating with an intensive
senior year consulting project.
But what happens between classes is as important
as what happens during classes. QUEST is an arena where
students interact with faculty, other students, corporations,
and business processes. In classes they’re absorbing
tools for quantitative and qualitative analysis. In
co-curricular activities they’re learning to see a problem
from multiple perspectives: how would the customer look
at this? How would an engineer look at this? How would
a business person look at this? The result is students
who act like, and are perceived as, professionals, even
before they start work in the business world.
QUEST students also get many chances to be proactive
about shaping their school experience. For one recent
co-curricular activity, students planned the agenda,
hired the keynote speakers, planned the games and simulations,
even selected the menu. Organizing the event was as
much a learning experience as the event itself.
“What happens between courses is so important,” says
Suarez. “QUEST is a learning community, giving students
a place to practice and experience things like collaboration,
commitment and teamwork.”
Last year QUEST students figured out how Anheuser
Busch could save money on its beer-making leftovers
and showed Daimler Chrysler some new design ideas for
its vehicles.
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Learn more about the QUEST program.
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Seniors in the QUEST program spend the better
part of the fall semester working with a faculty advisor
on consulting projects for companies, all of which have
real-life importance and implications.
Read about last year's projects.
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| Twenty-two students participated in last
semester’s launch of Smith Research Fellows,
which allows undergraduates to partner with
faculty members pursuing research projects.
Students learn through the research process
and participate in data collection and compilation,
modeling, presentation and other tasks under
faculty supervision while earning a stipend
for their efforts. The Fellows worked on a
variety of projects, including:
- writing white papers on the state of
electronic markets in various industries
- gathering data for a study that examined
the self-serving bias as it affects auditors’
beliefs about tradeoffs between retaining
audit clients versus improving audit quality
- testing and demonstrating auction mechanisms
for a variety of applications including
industrial and government procurement, real-time
ticket sales for sporting events, allocation
of landing/take-off slots at airports
- gathering data about private security
offerings by public firms
- collection, coding, organization, and
analysis of detailed data about patents,
and corresponding data about the companies
that use them for research on the changing
nature of intellectual property
- managing the distribution of the survey
instruments, collecting of survey instruments
and coding and inputting of data for a study
of the motor carrier industry’s adoption
of information technology to manage safety
performance
- Web-based coding and analysis of data
regarding how young start-up ventures in
the biotech sector evolve
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Learn more about the Research Fellows program,
including a complete list of this year's research
projects.
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Research Fellows Experience
by Janelle Downing
I
applied for the opportunity to be a Smith Research Fellow in
the fall of 2005. It is a unique experience because it provides
me with an opportunity to gain transferable skills like learning
statistical software packages, using scholarly resources, developing
and testing research hypotheses, and writing research articles.
I am the Research Fellow
for the Center for Health Information
and Decision Systems (CHIDS), which was initially formed
to encourage and sponsor research to improve the delivery and
quality of healthcare through the use of Health Information
Technology (HIT). I joined this research center because I am
interested in learning more about the U.S. healthcare system
and in the future I wish to apply and develop this knowledge
in developing nations. There has been an increased focus by
President Bush, as well as other politicians and administrators,
on improving our healthcare system which makes it exciting to
be at the forefront of this type of academic research.
I am currently collaborating
with Corey Angst, PhD candidate and associate director of CHIDS
on a paper which examines a relatively new innovation known
as an electronic Personal Health Record (PHR). The PHR is receiving
a lot of media attention and we are exploring various aspects
of the design and use of the technology. It is exciting
because we are working with real data that was collected from
clinicians and other stakeholders using a Web-based survey.
We hope to submit this for publication to a health informatics
journal, which is an exciting experience for an undergraduate,
not only for the exposure, but also for the opportunity to understand
how the academic publishing cycle works.
I also had the opportunity
to attend the CIO Forum sponsored
by Smith School which featured discussions on the challenges
of managing firms when technology is changing so rapidly. There
was a good discussion of the application and use of information
technology in the healthcare industry which was presented by
a prominent panel of speakers from pharmaceutical and medical
information systems companies. This was a terrific networking
experience that allowed me to gain an understanding of the importance
of a center like CHIDS outside academia.
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