Faculty Profile

Primary Research Areas:

• Procedural justice at work
• Employee-organization exchange relationship

► Working Papers

Dr. Susan Taylor is Dean’s Professor of Human Resources and Co-Director of the Center for Human Capital, Innovation and Technology (HCIT) at the Robert H. Smith School of Business. She earned her doctorate from Purdue University in I/O Psychology and has also been a visiting faculty member at the Amos Tuck School, Dartmouth College, University of Washington, Seattle, the School of Administration at Boconni University, Milan Italy, and the London Business School. Taylor’s research has examined organizational recruitment, performance feedback and appraisal, the organizational justice within human resource systems, executive careers, and the changing nature of the exchange relationship between employees and their organizational employees. Her current work is examining the fit between firms’ IT strategies, their HR strategies and individual IT worker characteristics, the innovation process, and middle managers’ and frontline employees’ roles in the success of large-scale organizational change. Taylor is currently a member of the Academy of Management’s Board of Governors, and a Fellow of the Society of Industrial/Organizational Psychology (SIOP).

Selected Publications

Frost, P. & Taylor, M.S. (eds). The Rhythms of Academic Life. Thousand Oaks, CA: Sage Publications, 1996.

Taylor, M.S. & Collins, C. Organizational recruitment: Enhancing the intersection of research and practice. In C. Cooper & E.A. Locke (Eds.) Industrial and Organizational Psychology: Linking Theory With Practice. In Press. Oxford, UK: Blackwell Business, 2000, pp. 304-330.

Taylor, M.S., Tracy, K.B., Renard, M.K., Harrison, J.K., & Carroll, S.J. Procedural justice in performance appraisal: A field test of the due process approach for performance appraisals. Administrative Science Quarterly, September, 1995, 495-522.

Taylor, M.S., Audia, G. & Gupta, A.K. The effect of lengthening job tenure on managers' organizational commitment and turnover. Organization Science, November-December 1996, pp. 632-648.

Masterson,S. S., Lewis-McClear,K., Goldman, B.M., & Taylor, M. S. Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, August 2000, pp. 738-749.

Honors and Awards

• Dean’s Professor Of Human Resources
• Fellow, Society of Industrial/Organizational Psychology
• Charter Member, Personnel/Human Resources Research Group
• Member, Board of Governors, National Academy of Management

Consulting

• IBM, Marriott
• Black and Decker
• ARINC
• University of Maryland, College Park
• City of Norfolk Virginia
• Center For Global Business

Taylor, past chair of the Academy of Management's Human Resources Division, is a Fellow of both the American Psychological Society and the Society of Industrial/Organizational Psychology. She is well known for her research on career mobility, staffing, and performance management. She is on the editorial board of the Journal of Organizational Behavior and is the Human Resource Editor for Sage Publications' Foundation of Organizational Science Series. Her current work examines the changing social contract between firms and their employees, the intersection of strategic human resource management and organizational justice, and the impact of the e-economy on organizational careers. Her book, Rhythms of Academic Life (Sage Publications), was published in 1996. Taylor participates in executive development programs in the United States and Europe and consults with public and private sector organizations.